Please use this link to access all of our services: https://florey.accurx.com/p/C82008
Same Day Appointments
We are now live with our link to request a same day appointment. If you are unable to access this link please contact the surgery and we will advise you further.
The link will open at 8am. Please do not submit medical requests as admin requests, because these will be rejected.
Our Health Care Navigators will allocate your request to the most appropriate clinician to deal with your medical issue but if appropriate, you may be signposted to another health care service, such as CPCS (Community Pharmacy Consultation Scheme).
If you are booked a Telephone appointment, please be aware the the clinician will attempt to call twice, if both calls are unanswered you will need to rebook your appointment.
Routine Appointments
Routine Telephone or Face to Face appointments can be booked in advance by contacting the surgery via telephone.
Cancellations
If, before your appointment, you no longer need to see the clinician, then please ring the practice to let us know. We will then be able to offer your appointment to another patient.
Cancellations telephone: 0116 232 0088
Out of Hours
If you need to speak to someone regarding an urgent medical issue when the surgery is closed, but its not an emergency, please call NHS 111 or visit their website for more information, www.nhs.uk/111.
Your right to privacy
Anything that is discussed with the Health Care Navigators or any other member of the team is treated in strict confidence. Please respect the privacy of others.
Chaperone Policy
All patients are entitled to have a chaperone present during any consultation, examination or procedure at Oakmeadow Surgery. Please see our full Chaperone Policy