We are now live with our link to request an appointment. We no longer accept requests over the phone or by coming into the practice. Once we have reached capacity for the day the system will divert you to other services, including the 111 service.
Please use this link to access all of our services:
The link will open at 8am. Please do not submit medical requests as admin requests, because these will be rejected.
Community Pharmacy Consultation Service
Our Health Care Navigators are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help with your enquiry, they will ask questions about your illness to ensure that you see the appropriate clinician.
Please click link for more information on >CPCS
Routine Telephone Appointments
Please note, the GP will call you twice if both calls are unanswered you will need to use the link to rebook your appointment for the next day at 8am.
Anything that is discussed with the Health Care Navigators or any other member of the team is treated in strict confidence. Please respect the privacy of others.
You have the right to be treated courteously, and our Heath Care Navigators also have the right to be treated courteously by you.
Cancellations
If, before your appointment, you no longer need to see the doctor, then please ring the practice to let us know. We will then be able to offer your slot to another patient.
Cancellations telephone: 0116 232 0088
Out of Hours
All other times please call the 111 Service – just dial 111 when it is not an emergency – visit www.nhs.uk/111 for more information
Chaperones
All patients are entitled to have a chaperone present during any consultation, examination or procedure at Oakmeadow Surgery. Please see our full Chaperone Policy